​Terms of Service

​These Terms of Service ("Terms") apply to all customers and users of Cornish Jewellery Studios' website and services, including the purchase of handmade jewellery, booking of jewellery classes, and hiring of bench space. By placing an order or booking a service, you agree to these Terms.

 

1. About Us

Cornish Jewellery Studios is based at Krowji creative space, Redruth, Cornwall, England. All jewellery sold is handmade in our studios. As such, slight variations may occur between product photographs and the actual items received.

 

2. Products and Handmade Nature

All items are individually handmade, so slight variations in colour, texture, or finish may occur. We do our best to represent products accurately on our website, but images are illustrative only and are not guaranteed to reflect the exact item received.

 

3. Ordering and Payment​

• Orders can be placed online through our website.

• Payments must be made in full at the time of ordering or booking.

• We accept payment by credit/debit card, PayPal, and other secure online methods.

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4. Delivery

 

• We dispatch items within the timeframes stated on each product page.

• Shipping costs and estimated delivery times are provided at checkout.

• We are not liable for delays due to postal or courier services.

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5. Cancellations and Returns – Jewellery Purchases

In accordance with the Consumer Contracts Regulations 2013 (UK):

 

• You have the right to cancel your online order within **14 days** of receiving your item, without giving a reason.

• To cancel, contact us via email at cornishjewellerystudios@gmail.com

• You must return the item in its original condition within 14 days of notifying us.

• Refunds will be processed within 14 days of receiving the returned item.

• You are responsible for return postage costs unless the item is faulty.

• Bespoke or personalised items are **non-refundable**, unless faulty.

 

6. Booking Jewellery Classes and Bench Hire

• All in-person class bookings and bench hire must be made in advance via our website.

• Full payment is required at the time of booking.

• You may cancel a class or bench hire up to 14 days after booking and more than 7 days before the class to receive a full refund.

• Cancellations after 14 days of booking or made less than 7 days before the class or session will **not be refunded**.

• If we cancel a class or session, you will be offered a full refund or reschedule.

 

7. Studio Health and Safety

• When attending classes or using studio facilities, all users must follow our **Health and Safety Guidelines**.

• These include proper use of tools, handling of hazardous substances, and wearing of personal protective equipment (PPE) where required.

• We reserve the right to refuse studio access to anyone failing to comply with these guidelines.

 

8. Liability

• We are not responsible for any injury, loss, or damage arising from misuse of products or failure to follow instructions or safety guidance during in-person sessions.

• Our liability for any claim shall not exceed the amount paid by you for the product or service.

 

9. Intellectual Property

All content on our website, including text, images, designs, and branding, is the property of Cornish Jewellery Studios and may not be copied or reused without written permission.

 

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.

 

11. Contact Us

For any questions or concerns, please contact:

cornishjewellerystudios@gmail.com

Cornish Jewellery Studios, Krowji Creative Space, Redruth, Cornwall, England

 

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**Last updated: [1st May 2025]**

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